Please login or register.

Login with username, password and session length
Advanced search  

Author Topic: Revu Connection Lost  (Read 11378 times)

Dhorn

  • Newbie
  • *
  • Karma: +0/-0
  • Posts: 1
Revu Connection Lost
« on: August 16, 2017, 11:38:22 AM »

I have been intermittently losing connection to my Revu sessions. I am trying to track down the cause. We are not experiencing any other internet related issued so I don't think our internet connection is involved. I can't seem to find a commonality to when it happens, just curious if anyone has been experiencing the same thing or if there are any suggestions on how to resolve this issue.

Cheers!
Daylene
Logged

Sadudinhun

  • Newbie
  • *
  • Karma: +0/-0
  • Posts: 1
Re: Revu Connection Lost
« Reply #1 on: November 22, 2017, 04:33:23 AM »

I have seen that it is true and believe in this.
Logged

Jesse

  • Newbie
  • *
  • Karma: +0/-0
  • Posts: 12
Re: Revu Connection Lost
« Reply #2 on: November 27, 2017, 03:49:41 PM »

Is there an error message that pops up when the connection is lost? If so can you link the error message next time it happens with a screen shot? It might be easier to diagnose this way!
Logged

Steve

  • Administrator
  • Sr. Member
  • *****
  • Karma: +7/-0
  • Posts: 367
    • RevuHelp
Re: Revu Connection Lost
« Reply #3 on: November 28, 2017, 07:05:08 AM »

You can also check the log files under Bluebeam Administrator to see if an error was recorded.
Logged
Steve Jones
RevuHelp Forum Admin
steve@revuhelp.com
www.revuhelp.com
www.facebook.com/RevuHelp