Bluebeam Revu => Revu Studio / Sessions => Topic started by: Dhorn on August 16, 2017, 11:38:22 AM

Title: Revu Connection Lost
Post by: Dhorn on August 16, 2017, 11:38:22 AM
I have been intermittently losing connection to my Revu sessions. I am trying to track down the cause. We are not experiencing any other internet related issued so I don't think our internet connection is involved. I can't seem to find a commonality to when it happens, just curious if anyone has been experiencing the same thing or if there are any suggestions on how to resolve this issue.

Cheers!
Daylene
Title: Re: Revu Connection Lost
Post by: Sadudinhun on November 22, 2017, 04:33:23 AM
I have seen that it is true and believe in this.
Title: Re: Revu Connection Lost
Post by: Jesse on November 27, 2017, 03:49:41 PM
Is there an error message that pops up when the connection is lost? If so can you link the error message next time it happens with a screen shot? It might be easier to diagnose this way!
Title: Re: Revu Connection Lost
Post by: Steve on November 28, 2017, 07:05:08 AM
You can also check the log files under Bluebeam Administrator to see if an error was recorded.