Well, as an end user in the trenches and not the person with access to how much we are paying, I can't really address any cost increase and how it impacts our operation. We have, I believe, 50 seats of Revu Standard and at least one seat of Extreme (me). I do know we have the maintenance plan.
I'm wondering if the sudden rise in fees, coupled with shutting down the Community Forums that had been running for what, over 7 years, is an indication of "financial issues" at Bluebeam? It does seem now that the only source of formal support they have is via the phone - and only if you are paying for it. The Community Forum was "free" and you could get help without the service agreement. Seems they are pushing everyone to "pay or no help at all". Another reason why forums such as this one are critical.