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Author Topic: Bluebeam Stapler has stopped working.  (Read 13039 times)

kkocourek

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Bluebeam Stapler has stopped working.
« on: March 19, 2019, 10:31:30 AM »

Hello,
I am having issues with Bluebeam Revu 2018.  When I try to combine two different files I get the error "Bluebeam stapler has stopped working"  and then it doesn't do anything.  I had another person in the office try and they have the same issue.
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Steve

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Re: Bluebeam Stapler has stopped working.
« Reply #1 on: March 19, 2019, 10:49:42 AM »

Are there any errors in the Stapler's log?  (I'm still on 2017 so assuming 2018 still has a log.)
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Steve Jones
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kkocourek

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Re: Bluebeam Stapler has stopped working.
« Reply #2 on: March 19, 2019, 12:38:11 PM »

I looked at the log file.  There are no errors in it
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Steve

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Re: Bluebeam Stapler has stopped working.
« Reply #3 on: March 19, 2019, 12:53:47 PM »

Is it just happening on the same two files?  Or in stapling any files?  What type of files are being stapled?
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W31Andrew

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Re: Bluebeam Stapler has stopped working.
« Reply #4 on: March 20, 2019, 03:20:25 PM »

Also which method are you using? Have you tried it both ways?

Are you using the Windows Context Menu by selecting the files in Windows then right click, "Combine Files in Revu"?
Or do you have both files open in Revu then File>"Combine Files">"Add Open Files"?

If those both fail you can try going to C:\Program Files\Bluebeam Software\Bluebeam Revu\2018\Revu and then double click the file called Stapler.exe and then retry it.
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