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 1 
 on: October 16, 2019, 01:36:19 pm 
Started by jjanssen - Last post by jjanssen
When I create a page label using the "Bookmarks" option I get no change to the page label. Likewise, when I have a page label already and want to create a bookmark from it, I get no change to the bookmark when I choose the "Page Label" option. This is the case regardless of whether the original label or bookmark is generated manually or using a page region.

Thanks for the help,
jj
Bluebeam Revu 2018
Windows 10 Enterprise

 2 
 on: October 15, 2019, 01:01:03 pm 
Started by B-C - Last post by B-C
Send PDF to user on Current IOS iPad

have user sign pdf with pen tool - save and send back.

We are seeing two issues using default method on ipad
https://www.cultofmac.com/610058/sign-pdfs-on-iphone-or-ipad/

Subject & file name being changed to gibberish - (haven't replicated this one yet)
54D70C18-EC52-4004-9BDD-60CA3F50669B.pdf
and crashes Revu on opening / even preview crashes Revu. (can replicate this)
attached a test file
created word doc > saved to PDF > emailed to IOS user.
user used above method to sign pdf (default method)
Crashes Revu on open
Chrome doesn't show signature
Reader 11 (older pre DC but DC also works) shows pen signature and opens fine
Acrobat Pro 11 Opens fine and shows pen signature

haven't found a work around yet..
using reader on ipad file works fine and pen signature shows and able to open with BB Revu no issues.

haven't checked for any ios updates yet - will see if that changes anything as well

currently ipad tested on:
13.1.2
then updated to
13.1.3
Same issue persists using standard PDF pen signing on the iPad







 3 
 on: October 13, 2019, 12:38:11 pm 
Started by danmcg1966 - Last post by Steve
https://support.bluebeam.com/articles/revu-fails-to-launch-upgrading-catalina/

 4 
 on: October 12, 2019, 03:18:48 pm 
Started by danmcg1966 - Last post by danmcg1966
Hi All,

My REVU for Mac stopped working after the lates update to Catalina, box comes on but disappears and the widow does not open on the desktop. Anyone else having this issue?

 5 
 on: October 09, 2019, 01:23:45 pm 
Started by dmason - Last post by dmason
I just upgraded to Revu Standard 2018 and seem to have lost my saved headers, footers and signatures.  Is there a way to get them back?

 6 
 on: October 07, 2019, 10:40:52 am 
Started by David.Kleinot - Last post by Scott
I've been playing around with a similar approach and haven't yet found the perfect solution, mostly due to my ability to test completely.

If you were to import the profiles (from the network location), the profiles would be local and then users could customize them. This might not completely address the standards you are talking about.

I know if the tool chest items, and line types are on a network location and mapped in the profile correctly, those would be updated when someone with read/write privileges edits these items on the network. These updated would push the changes to all users.  You have to make sure you are adding existing tool sets and the path is a network location, you don't want to "import" tool sets otherwise you can't change them. You will know they are true shared tool chest items as users will have a Lock on the tool chest, only those with read/write can edit them, and updates will push out pretty quickly to everyone. Lines are similar, though don't have a lock.

As for custom markup columns and status I can't comment, I haven't tried to push those out to users, only loaded as needed.

You might want to check out https://support.bluebeam.com/articles/bluebeam-revu-deployment-guide-version-2018-0/.

I've been running a command line script (created a custom .bat/.cmd file), that imports the profile, though it can also be modified to import tool sets, lines, and hatch patterns. It's found in attached an older 2017 Enterprise Installation Guide. What I've done still works with 2018. I couldn't find a web link on a quick search, this was easier to attach. Check out Page 16 of the document for Deploying Custom Assets & Settings via the Revu.exe Command Line.

Hope that helps.


 7 
 on: October 04, 2019, 09:12:22 am 
Started by David.Kleinot - Last post by David.Kleinot
All,
  I searched, but couldn't find anything on this.

TL;DR: How do I push resources / standards but not remove users ability to customize?

More information:
I am trying to deploy custom changes to multiple users across my company.  Only way I've found to be able to do this is with a custom profile on a server.  Lets say it's called Main.bpx and its in the Profiles folder.  I am in the testing phase of this, so none of this is live yet.

For reference, incase anyone needs to know lets say this is my setup.  All users (except myself) have read-only access to the below.
\\Server1\Bluebeam\
...\Profiles
...\ToolChests
...\LineStyles
...\HatchPatterns
etc...

I am pointing the Profiles dialog to \\Server1\Bluebeam\Profiles.  When I exported the profile, I had Include Dependancies checked.  Inside the tool chests, I have the pathing relative to the profile and they're checked to include with the Main.bpx.

Inside the Main.bpx, i've set location of panels (ie studio panel, measure, file, markups, thumbnails, etc...), Custom statuses, custom tool chests to load, etc...  When they close the program and get back in, it pulls the Main.bpx profile and sets everything up exactly per the profile.

So my problem is, if a user wants to add a custom markup column, or wants to move a panel or otherwise customize their UI, how do they do that but still get the standards / custom changes?  Is there a different way to go about this?

I've been reading through the Enterprise Deployment guide but haven't found anything yet...

Any help would be greatly appriciated.

 8 
 on: October 04, 2019, 08:32:10 am 
Started by Blackcoffee - Last post by Blackcoffee
Hi,
I am new to BB. I have worked with other applications and user forums are a great resource to find answers. Glad to be here.
 8)
BC

 9 
 on: October 04, 2019, 08:29:46 am 
Started by Blackcoffee - Last post by Blackcoffee
Hello,
Almost daily our users are not able to connect to BB studio session. We are using revu 2017. I get the following message "your connection to bluebeam studio has been lost" when I try to open a studio session.

We can usually resolve the issue by clearing our dns cache. I have contact BB support many times on this issue but they have not been able to help.  :'(




Here is the error from the log file.
Exception caught logging into studio : Bluebeam.Studio.Client.SDK.ServerDiscoveryException: Unexpected error. ---> System.Net.Http.HttpRequestException: An error occurred while sending the request. ---> System.Net.WebException: Unable to connect to the remote server ---> System.Net.Sockets.SocketException: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond 54.165.157.58:443

Thanks,
BC

 10 
 on: September 30, 2019, 10:47:21 am 
Started by Urban - Last post by Scott
Yes, you will have errors on IOS 13 for a bit. From Bluebeam below..

Quote
At this time, Revu for iPad is not compatible with the upcoming iPadOS release. We’re actively working on an update to make the app fully compatible with the new OS, and plan to release it by late October. 
 
To ensure that Revu for iPad continues working as expected, we recommend staying on the current OS (iOS 12) until then. Please check the App Store for updates.
 

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