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 on: April 23, 2019, 10:07:57 am 
Started by Steve - Last post by Steve
Just wondering if anyone else has experienced this.  If you search an entire set for a term and a sheet (or sheets) come up and you place a markup on that sheet and then close it, it asks if you want to save.  If you say yes, then go to open that sheet from the actual set list, the sheet reopens but the markups are no longer there.

In looking closer, it looks like in the search results it opens a temp version of the sheet and saves any markups/changes to that temp version and NOT the actual sheet.  That seems pretty counter intuitive top me.

An interesting side note, after I make a change to a "found sheet" and close and save it, and then hover my cursor over that sheet in the sheet list, a preview of the sheet pops up and the added markups ARE on that preview.  But as soon as I click the sheet name to open it, the markups disappear from the preview, the preview closes and the sheet opens and the markups aren't there.

I guess the gist is that you shouldn't make markups on a "found sheet".

 on: April 23, 2019, 09:51:25 am 
Started by jcrispy3 - Last post by jcrispy3
I was looking for a "refresh" option, but didn't see an option under View or any of the other menus.  Will try that next time it happens.

 on: April 23, 2019, 09:47:55 am 
Started by Steve - Last post by Steve
If you are posting a question for help, it would be great if you could always include in your original post what version of Revu you are using - the platform (Mac, Windows, iOS) the specific product: Standard or eXteme or CAD and the version (2016, 2017, 2018).

 on: April 23, 2019, 09:41:48 am 
Started by jcrispy3 - Last post by Steve
I've not experienced the page going white issue when switching between applications.  On some files, I have ran into the situation where the file opens white when I initially open it and stays that that way until I selected another drawing in another tab and then come back to it.

You could try pressing F5 (Revu screen refresh) to see if that gets the screen redrawn.  You could also try changing the Rendering settings in Revu Preferences and see if one of the other settings help.

I know that doesn't sound like much help, but it's all I can think of at the moment.

 on: April 23, 2019, 09:32:59 am 
Started by jcrispy3 - Last post by jcrispy3

 on: April 23, 2019, 09:31:31 am 
Started by jcrispy3 - Last post by Steve
What version of Revu are you using?

 on: April 23, 2019, 09:28:13 am 
Started by jcrispy3 - Last post by jcrispy3
New to the forum...

I've been experiencing an issue where if I open a PDF in Revu, then leave that screen to another screen/app, then go back to Revu, the PDF that I had open appears white, with no text/images viewable.  My only recourse when this happens is to close the file and reopen it.  Has anyone else experienced this before???  Any fix???

 on: April 22, 2019, 07:31:28 pm 
Started by BroKenTriPod - Last post by Steve
Glad to hear it worked for you!

 on: April 22, 2019, 07:07:30 pm 
Started by BroKenTriPod - Last post by BroKenTriPod
Oh mann!! Thank you so much. I know I tried this exact thing about a hundred times with no luck... but I must have somehow messed it up. It worked this time. I really appreciate your help.
-Travis Parker

 on: April 22, 2019, 02:31:08 pm 
Started by Steve - Last post by Scott
We have seen similar examples with working with large (>50mb+) files and have to wait. It is not the exact issue you noted, and I haven't seen an error message.  Basically my opinion is the program has to cache the file before it opens or copies something from it, thus while waiting for it to load a bit fixes the problem. I can easily replicate this behavior when opening a large file from a remote network drive. This pause avoids opening a file in 'read only' and doesn't put a lock on the file and allows me to save it, also the reason we too don't see this behavior when the file is local.

Not the same as you are having though I believe what you have happening is the same behavior we have noticed with larger files. No difference on 2018.3+, haven't tested on Win10.

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