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Author Topic: Sessions: Large file download aborts when interrupted  (Read 486 times)


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Sessions: Large file download aborts when interrupted
« on: October 25, 2021, 10:13:22 AM »

Dear Bluebeam Revu,

We have a 70MB file (after Reducing File Size) in a Session that some of our team cannot download. Some teammates have slow and spotty internet in the countries they live in. I believe part of the issue is that the file download aborts when wifi is spotty. Is this correct? If so, my request is to please allow for the download to pause when internet connection is interrupted, and continue when the connection is restored.

I'm not sure how possible this is, but I thank you for your consideration.

Also, I think the downloaded file may be removed from the cache when the user leaves the session. If so, I would like to also propose maintaining files in the Cache until the file is no longer in the Session (for instance, if the user logs on to the session, and that file doesn't exist).

Thank you so much.